Frequently Asked Questions

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The WCONLINE product manual provides detailed information about every feature and option in the program; however, we are often asked questions that don't fit within a specific section of the manual.  Those discussions are listed here.

Sections in this Chapter

SECTION 1: Creating a First or New Schedule

SECTION 2: Addressing Emails Not Being Received (or Emails Sent to Spam)

SECTION 3: Adding Images to Announcements, Bios, and Mass Emails

SECTION 4: Multiple Centers Sharing a Subscription

SECTION 5: Adding New Administrators

SECTION 6: Accessing and Changing Your WCONLINE URL

SECTION 7: Drop-Ins and Walk-Ins

SECTION 8: Different "Finals Week" Schedules

SECTION 9: Individual Not Recognized as an Administrator

SECTION 10: Using Group Appointments with Focuses

SECTION 11: Students Select a Different Course and Focus